> For the complete documentation index, see [llms.txt](https://chatboz.gitbook.io/chatboz-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://chatboz.gitbook.io/chatboz-docs/plugin/data-synchronization.md).

# Data Synchronization

Follow these steps:\
\
1\. In your WordPress Dashboard, go to “AI Chatboz” → “Data Synchronization”.

<figure><img src="/files/zU8BJwM8n6FIDbr9IG88" alt=""><figcaption></figcaption></figure>

2\. Under “Select custom post types to sync”, choose the post type(s) you want to include and click “Next”.

<figure><img src="/files/vLXBbPcY4C7ggkkkTPoZ" alt=""><figcaption></figcaption></figure>

\
3\. Select specific posts or pages you want to sync, then click “Sync Selected Posts”.

<figure><img src="/files/79wrxXmJhqHoleGG7KGK" alt=""><figcaption></figcaption></figure>

\
4\. Once synchronization is complete, the data is now available in your Chatboz system — try chatting via the widget to test it!\ <br>

### 5. 🔧 Troubleshooting

Issue 1: Chatbot Not Displaying

\
Possible causes:\
\- API Key not configured or invalid.\
\- Shortcode missing or incorrect.\
\- Theme or plugin conflict.\
Solutions:\
\- Check API Key in AI Chatboz → API Key Settings.\
\- Ensure shortcode \[physcode-chat-bot] is added correctly.\
\- Check browser console (F12) for JavaScript errors.\
\- Temporarily disable other plugins to detect conflicts.\ <br>

Issue 2: Widget Not Appearing

\
Check the following:\
\- “Enable Chat Widget” is turned on.\
\- API Key is configured.\
\- Note: The widget does not appear in Admin Dashboard.\ <br>

Issue 3: API Connection Error

\
\- Verify your server has an active internet connection.\
\- Ensure no firewall blocks requests to api.chatboz.com.\
\- Enable debug log and check /wp-content/chatbot-debug.log.\ <br>

Issue 4: UI or Styling Issues

\
\- Clear browser cache (Ctrl + F5).\
\- Clear plugin cache (if using cache plugins).\
\- Check Custom CSS syntax for errors.\
\- Disable custom CSS temporarily to isolate the issue.<br>


---

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